“Within weeks, Lexidesk changed the way our intake operates. Our lead-to-schedule rate went from 31% to 49% in just two months. That's quite a jump!”
Founder & Managing Attorney at Modern Law
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AI Receptionist for Law Firms
Let your receptionists focus on higher-value work instead of fielding every call. A virtual AI receptionist handles new leads, existing clients, and third parties 24/7, with consistent professionalism.
Family law example. Your AI phone agent can be configured for any practice area.
Trusted by Leading Law Firms
Billie Tarascio
Never miss a call.
Give every caller a professional, consistent experience regardless of time, day, or how many people are calling at once.
Every call answered, no exceptions
100% call answer rate including after-hours, weekends, and holidays. No voicemail, no hold music, no lost clients.
Caller-type aware routing
New leads, existing clients, opposing counsel, court clerks, and vendors each get the right response flow, not a one-size-fits-all script.
Structured message capture and delivery
Messages are taken, structured, and delivered to the right person and your CRM immediately, no sticky notes, no missed follow-ups.
Direct calendar booking for new leads
Qualified new callers schedule consultations within the call itself without staff involvement.
Bilingual coverage as standard
English and Spanish reception as standard, with 25+ additional languages available. Every caller deserves a professional greeting.
Flexible call transfers
Configure transfers to any attorney, team, or department, no matter how large the firm. The AI routes and transfers when appropriate, with a full summary delivered before the handoff.
Out-of-the-box integrations
All companies below have native integrations with us. Custom integrations available too.
Enterprise-Grade Security & Compliance
Your data is protected by industry-leading infrastructure and protocols.
- Azure Infrastructure
Hosted on Microsoft Azure
Our service runs on Microsoft Azure infrastructure aligned with ISO 27001, SOC 1, SOC 2 Type II, and GDPR requirements.
- Role-Based Access
Access Control
We enforce strict, role-based access control. Our personnel can only access your data with a legitimate operational need, ensuring confidentiality and integrity.
- Privacy
Data Encryption
Client data is hosted on Azure and encrypted both at rest and in transit to protect confidentiality throughout its lifecycle.
Trusted by law firms handling sensitive client data
Transform your firm's client intake process
Capture every opportunity. Qualify leads intelligently. Convert more clients.
Book your discovery call
Frequently Asked Questions
You configure your transfer routing during setup, mapping attorneys, staff members, teams, and departments as destinations with rules for when each applies. The AI uses the context of the conversation, caller type, matter type, urgency signals, and any other criteria you define, to decide who to route to. It then performs a warm transfer with a full call summary delivered to the recipient before they pick up.
Didn't find what you're looking for? Email us at hello@lexidesk.ai