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AI retainer signing for law firms

Sign clients on the first call

Lexidesk qualifies every new lead by your rules and gets your retainer signed while they are still on the phone. Day, night and weekend.

Have you recently lost clients to missed calls or slow follow-up?

Injured people call two or three firms and sign with the first one that sends an agreement. With Lexidesk, that firm is yours.

Retainer agreements signed on the call

The call ends with a signed retainer, not a promise to call back.

  • Your own attorney retainer agreement, filled in from the call and sent by text and email.
  • Objections and questions handled there and then.
  • A warm transfer to your team when they need a person.
  • E-signature for lawyers included. No DocuSign to buy.

Speed to lead: web leads signed on the callback

A form comes in at 7:42 pm. By 8 pm the client has signed.

  • A callback within seconds, with your firm’s name and logo on their screen.
  • Multiple tries and a fallback text, following your chasing rules.
  • The same signing on the callback.

See outbound calling

Website chat visitors can sign too

Website chat runs the same intake, and the retainer reaches the visitor’s phone as soon as the chat ends.

See the AI intake chatbot

Fully customizable and integrated

You decide which cases sign themselves and which wait for an attorney.

  • Sign during the call, after it, or after the consultation.
  • Attorney approval for certain case types, when you want it.
  • Customizable to your retainer types and signing process.
  • A client who asks for a person is transferred to the right one.

Live within days. No new software for your team

Send us your retainer and tell us who qualifies. A dedicated AI engineer with legal intake experience sets it up, tests it with you and connects it to the systems your team already uses.

Try it with certain case types after hours and on weekends, then expand as you see the results.

Electronic signatures that meet the ESIGN Act, UETA and eIDAS, with an audit trail on every signed file.

  • Clio Grow logo
  • Lead Docket logo
  • Lawmatics logo
  • HubSpot logo
  • HighLevel logo
  • Dialpad logo

AI retainer signing handles the routine. Your team closes what matters

Your intake team and attorneys spend their time on the high-value cases and clients who you can help.

“Intake is emotionally draining. Lexidesk takes a lot of that load, so the conversations our intake team has are productive. It helps prevent burnout, whether you’re in the office, out of the office or it’s a holiday weekend.”

Kendra Stephanski, Modern LawKendra StephanskiIntake Manager, Modern Law

More signed clients. Same intake team

16%

More retained clients a month at King Law Offices, from 229 to 266.

King Law Offices logoKing Law Offices

Read the King Law story

On signing mass tort clients with Lexidesk

“That’s how we’ll grow to be a mass tort giant across the United States. We can do it faster than anybody else right now.”

Greg McIntyre, McIntyre Elder LawGreg McIntyreFounder, McIntyre Elder Law

On how the AI treats callers

“Some of our previous intake specialists didn’t have the same level of empathy that Emma, our AI agent, does.”

Amber Smart, Dellino Family Law GroupAmber SmartLead Intake Specialist, Dellino Family Law Group

Stop losing cases to the firm that takes the call

AI retainer signing FAQ

What is AI retainer signing?

AI retainer signing means Lexidesk qualifies a new client against your criteria and sends your retainer agreement for e-signature during or right after the conversation. The client signs before they call another firm, and your team gets a signed client instead of a lead to chase.

Can AI sign a retainer agreement?

Lexidesk does not sign for anyone: it sends your agreement and answers questions about it. The client signs electronically and your attorney countersigns. Lexidesk electronic signatures meet the ESIGN Act and UETA in the US and are simple electronic signatures under eIDAS in the UK and EU, with an audit trail and a tamper-proof seal on every signed file. Check the rules of your bar or regulator on fee agreements with your own counsel.

Will clients trust an AI with their agreement?

Lexidesk can tell callers it is AI, speaks with empathy and offers a person at any time. If a client wants an attorney before signing, they can reach one fast.

Can our attorney approve every retainer first?

Lexidesk can hold every retainer for your attorney’s approval, send without review, or hold only the cases that meet your criteria.

Which personal injury cases should sign on the call?

Most firms start Lexidesk with straightforward case types, such as motor vehicle and car accidents, then add more. Trucking, wrongful death and medical malpractice usually go to an attorney first. More on personal injury intake and medical malpractice intake.

Can web leads sign too?

Lexidesk calls form leads within seconds and can send the retainer on that call. See outbound calling.

What if we reject a case after the client signs?

Your attorney rejects the case in the Lexidesk dashboard, and a polite decline email is drafted for the client. Your team can also call the client instead.

Do we need DocuSign or another e-signature tool?

No, Lexidesk includes e-signature, so you do not need another tool.

Which fields does Lexidesk fill in?

Lexidesk fills in any field in your Word retainer, such as client name, incident date, injuries and insurance, from what the client said on the call.

What about minors or more than one client on a retainer?

Today each Lexidesk retainer has one signer. Retainers that need a parent, guardian or second client go to your team.

Does it work with my CRM?

Lexidesk sends retainer status to Clio Grow, Clio Manage, Lawmatics, HubSpot, GoHighLevel and other connected systems, and to any tool by webhook.

Can it send flat fee retainers and take payment?

Lexidesk handles contingency, flat fee and deposit retainers, and texts your payment link after signing.

Does it work in Spanish?

Lexidesk runs calls, texts and emails in the client’s language, including Spanish.

Didn't find what you're looking for? Email us at hello@lexidesk.ai