“He hit me from behind at the light on Scottsdale Road.”
ApproveEditReject
You decide which cases sign themselves and which wait for an attorney.
Sign during the call, after it, or after the consultation.
Attorney approval for certain case types, when you want it.
Customizable to your retainer types and signing process.
A client who asks for a person is transferred to the right one.
Live within days. No new software for your team
Send us your retainer and tell us who qualifies. A dedicated AI engineer with legal intake experience sets it up, tests it with you and connects it to the systems your team already uses.
Try it with certain case types after hours and on weekends, then expand as you see the results.
Electronic signatures that meet the ESIGN Act, UETA and eIDAS, with an audit trail on every signed file.
AI retainer signing handles the routine. Your team closes what matters
Your intake team and attorneys spend their time on the high-value cases and clients who you can help.
“Intake is emotionally draining. Lexidesk takes a lot of that load, so the conversations our intake team has are productive. It helps prevent burnout, whether you’re in the office, out of the office or it’s a holiday weekend.”
AI retainer signing means Lexidesk qualifies a new client against your criteria and sends your retainer agreement for e-signature during or right after the conversation. The client signs before they call another firm, and your team gets a signed client instead of a lead to chase.
Can AI sign a retainer agreement?
Lexidesk does not sign for anyone: it sends your agreement and answers questions about it. The client signs electronically and your attorney countersigns. Lexidesk electronic signatures meet the ESIGN Act and UETA in the US and are simple electronic signatures under eIDAS in the UK and EU, with an audit trail and a tamper-proof seal on every signed file. Check the rules of your bar or regulator on fee agreements with your own counsel.
Will clients trust an AI with their agreement?
Lexidesk can tell callers it is AI, speaks with empathy and offers a person at any time. If a client wants an attorney before signing, they can reach one fast.
Can our attorney approve every retainer first?
Lexidesk can hold every retainer for your attorney’s approval, send without review, or hold only the cases that meet your criteria.
Which personal injury cases should sign on the call?
Most firms start Lexidesk with straightforward case types, such as motor vehicle and car accidents, then add more. Trucking, wrongful death and medical malpractice usually go to an attorney first. More on personal injury intake and medical malpractice intake.
Can web leads sign too?
Lexidesk calls form leads within seconds and can send the retainer on that call. See outbound calling.
What if we reject a case after the client signs?
Your attorney rejects the case in the Lexidesk dashboard, and a polite decline email is drafted for the client. Your team can also call the client instead.
Do we need DocuSign or another e-signature tool?
No, Lexidesk includes e-signature, so you do not need another tool.
Which fields does Lexidesk fill in?
Lexidesk fills in any field in your Word retainer, such as client name, incident date, injuries and insurance, from what the client said on the call.
What about minors or more than one client on a retainer?
Today each Lexidesk retainer has one signer. Retainers that need a parent, guardian or second client go to your team.
Does it work with my CRM?
Lexidesk sends retainer status to Clio Grow, Clio Manage, Lawmatics, HubSpot, GoHighLevel and other connected systems, and to any tool by webhook.
Can it send flat fee retainers and take payment?
Lexidesk handles contingency, flat fee and deposit retainers, and texts your payment link after signing.
Does it work in Spanish?
Lexidesk runs calls, texts and emails in the client’s language, including Spanish.