These Terms of Service (“Terms”) govern access to and use of the Lexidesk platform and related services (“Service”) provided by Insight Dev. Ltd (“Lexidesk”, “we”, “us”, or “our”).

By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree, you must not use the Service.

1. Description of the Service

Lexidesk provides an AI-powered intake and communication platform designed to assist organisations, including law firms, in managing client enquiries, communications and appointment scheduling.

The features and functionality of the Service may change from time to time.

2. Eligibility

You may only use the Service if:

you are legally capable of entering into a binding agreement; and
you use the Service in compliance with applicable laws.

If you use the Service on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

3. Accounts and Access

To use certain features, you may be required to create an account.

You agree to:

provide accurate information
maintain the security of your credentials
notify us of unauthorised use of your account.

You are responsible for all activities occurring under your account.

4. Permitted Use

You may use the Service solely for lawful business purposes.

You must not:

use the Service to violate any law or regulation
attempt to reverse engineer or interfere with the Service
upload or transmit malicious software
use the Service to harass, defraud, or mislead others
attempt to gain unauthorised access to the platform.

We reserve the right to suspend or restrict access where misuse is suspected.

5. Intellectual Property

All intellectual property rights in the Service, including software, design, logos and content, belong to Lexidesk or its licensors.

These Terms grant you a limited, non-exclusive, non-transferable right to access and use the Service in accordance with these Terms.

You may not copy, distribute, modify or create derivative works from the Service except as permitted by law.

6. Data and Content

You retain ownership of any data or content you submit to the Service.

By using the Service, you grant Lexidesk a limited licence to process such data solely for the purpose of providing and improving the Service.

Use of personal data is governed by our Privacy Policy.

7. Service Availability

We aim to maintain reliable access to the Service but do not guarantee uninterrupted availability.

The Service may be modified, suspended, or discontinued at any time.

8. Third-Party Services

The Service may integrate with or rely on third-party services.

We are not responsible for the availability, security, or performance of third-party services.

9. Disclaimer

The Service is provided “as is” and “as available”.

To the maximum extent permitted by law, Lexidesk disclaims all warranties, including:

fitness for a particular purpose
non-infringement
uninterrupted operation.

The Service is a technology tool and does not constitute legal advice.

10. Limitation of Liability

To the maximum extent permitted by law, Lexidesk shall not be liable for:

indirect or consequential losses
loss of profits, revenue, or data
business interruption.

Nothing in these Terms excludes liability that cannot be excluded by law.

11. Suspension and Termination

We may suspend or terminate access to the Service if:

these Terms are breached;
misuse is suspected; or
continued access poses a risk to the Service.

You may stop using the Service at any time.

Commercial termination rights are governed by the Terms of Business where applicable.

12. Changes to These Terms

We may update these Terms from time to time.

Where changes are material, we will provide reasonable notice.

Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

If you have questions about these Terms, please contact:

Insight Dev. Ltd

Email: support@lexidesk.ai