Sign more clients with instant callbacks
Lexidesk calls new leads in seconds, whether they come from ads, forms or your website. Then it reactivates the old ones: leads who never booked and seminar no-shows. Every call shows your firm name.
Trusted by Leading Law Firms
“Within weeks, Lexidesk changed the way our intake operates. Our lead-to-schedule rate went from 31% to 49% in just two months. That's quite a jump!”Read the case study
Billie Tarascio
Founder & Managing Attorney, Modern Law
“We were missing about 60% of our calls. People reaching out at 11pm or 2am with nobody there to help them. Lexidesk means there's finally someone there, 24/7, in both Spanish and English.”
Natalia Lara
Director of Sales & Marketing, Political Asylum Lawyers
“Lexidesk is raising the game for our entire intake team. The qualification of the leads, the rating of the leads, and the level of detail in the intake that we're getting through Emma with Lexidesk is phenomenal.”
Michelle Dellino
CEO & Founding Attorney, Dellino Family Law
“Lexidesk gives us far more information before we ever speak to a client, which helps us determine which leads are truly valuable and saves my team a huge amount of time.”
Rachel L. Rado
Managing Attorney, Law Offices of Rachel L. Rado, LLC
“Lexidesk booked nine paid consultations over a single weekend, entirely outside business hours and without human staff involvement, a clear sign of what's possible when intake is no longer the bottleneck.”Read the case study
Brian King
Founder and Managing Attorney, King Law Offices
“Since implementing Lexidesk we've seen a noticeable increase in enquiry volume, with each enquiry perfectly summarised so our team can respond faster. I love the product, the team is incredibly responsive and actually implements our feedback, which means a lot to us.”Read the case study
Marcin Durlak
Managing Partner, IMD Solicitors
Do you call your leads within 24 hours?
Well, you are exactly 24 hours late.
- 21×
- drop in the odds of qualifying a lead when you call in 30 minutes instead of 5MIT / InsideSales study
- 70%
- more likely to convert when you call within 10 minutes
In high-volume practice areas the caller works down a list of firms. The first one to connect usually wins the case.
Any lead source, called in seconds
A lead fills out a form and your agent calls them while they still have the phone in hand. 24/7.
Works with Meta ads, Google Ads, LSA, Yelp, your lead forms, and anything that can send a webhook.
Immediate callbacks from your website
A visitor clicks the widget, asks for a call now or picks a time, and your agent dials them.
It ships with your Lexidesk chat widget, so there is no extra code to add.
Call a whole list without a call team
Upload a list of leads who never booked, seminar no-shows or clients due for an annual review, and your agent calls every name on it.
No answer? It tries again on your cadence, only inside the hours you set, and can send a text after the last try. It stops the moment a person answers or asks not to be called.
Any step in your CRM can place a call
Retainer signed but never paid? Consultation tomorrow and no confirmation? Documents still missing a week later? Trigger a call from your CRM or automations with one API request.
The agent makes the call, and the outcome lands right back in your CRM.
Clients know it is you before they answer
Your firm name appears on their screen instead of an unknown number, so they pick up.
We verify your number and register your branded caller ID with the carriers. Campaigns dial from local numbers, so nothing gets flagged as spam.
All-in-one AI intake platform
Inbound and outbound run inside one system, so every call keeps its context through shared memory and stays integrated with your existing tools.
One agent or a whole fleet
Use the same agent for inbound and outbound, or dedicated outbound agents with their own script for each campaign.
Shared memory and context
A lead who spoke to you before is recognized and the conversation picks up where it left off, thanks to Agent Memory.
A next step for every qualified lead
The agent can hand off to your human team, book an appointment, or simply run the intake and send you a summary. You decide the outcome for each qualification level.
Everything syncs with your CRM
Every call, inbound or outbound, and its outcome sync straight into your CRM automatically, so your team always has the full picture.
See all
Stop losing clients to slow response times
Call every lead in seconds. Reactivate old leads automatically. Convert more clients.
Frequently Asked Questions
How fast does the call go out after a lead comes in?
Seconds. When a Meta lead or form submission reaches Lexidesk, the agent dials right away. You can also schedule a call for a specific time instead.
What can start an outbound call?
The website callback widget, Meta ads and lead forms, any tool that can send a webhook, a manual trigger for a specific lead, an API call from your CRM or automations, and CSV batch lists.
Do I need permission to call people?
Outbound is built for people who asked to hear from you: form submitters, callback requesters, your own clients and past leads. In the US, only call people who gave you written permission to be contacted. The agent says who is calling and why, calls only inside the hours you set, and when someone asks not to be called again, Lexidesk stops calling that number.
Which number shows up when Lexidesk calls?
Your firm name. We verify your number and register your branded caller ID with the carriers, so the call shows your name instead of an unknown number or a spam label. Campaigns dial from a pool of local numbers that match your clients' area codes, and a callback to any of them reaches your agent.
What happens when nobody picks up?
The agent tries again on the cadence you choose, for example three attempts inside your calling hours, and can send a text after the last try. A voicemail counts as an attempt. When the person calls back, your agent recognizes the number and continues the same conversation.
Can it book appointments on the call?
Yes. The agent qualifies the lead, then sends a booking link pre-filled with details from the call, or transfers hot leads straight to your team.
What happens after each call?
The same flow as your inbound calls: summary, qualification with a reason, priority score, recording and transcript, all synced to your CRM. Leads who didn't book enter personalized follow-up sequences.
How do batch campaigns work?
You share a list or upload a CSV and pick the script. Our team sets the batch up and dispatches it, so reactivations and event follow-ups run without your staff dialing anyone.
Is it the same agent that answers my inbound calls?
It can be. You can also run dedicated outbound agents with their own scripts that share memory and context with the rest of your fleet, so every caller is recognized across conversations. Everything lives in one Lexidesk account.
Do I have to set any of this up myself?
No. Lexidesk is done for you. The team that builds your inbound intake also sets up outbound scripts, triggers and integrations, and reviews real calls with you in the first weeks.
Didn't find what you're looking for? Email us at hello@lexidesk.ai