“Within weeks, Lexidesk changed the way our intake operates. Our lead-to-schedule rate went from 31% to 49% in just two months. That's quite a jump!”
Billie Tarascio
Founder & Managing Attorney at Modern Law
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AI Reception for Employment Law Firms
A factory worker has just lost his job, arrived home at 6pm, and wants to talk to a lawyer. Your lawyers might have gone home, but our AI agent never sleeps and will take that call, ask intelligent questions, present you with the case, and reassure the client that someone is on their side.
Trusted by Leading Law Firms
Watch how Lexidesk works with Employment cases
See How Much Revenue Your Employment Firm Is Leaving on the Table
Answer 3 quick questions to get your personalised revenue impact assessment.
1/3
How many calls does your firm receive per month?
Include all inbound calls in and outside business hours, not just new enquiries
200calls
505,000+
More cases. Less admin.
AI that understands employment law urgency, from tribunal deadlines to settlement opportunities.
Crisis calls handled instantly
Dismissals, discrimination, whistleblowing - capture urgent matters with the sensitivity and speed employment law demands.
Follow-up that wins retainers
Automated follow-ups turn worried employees into paying clients. Convert hesitant prospects before they find another firm.
Lead qualification and scoring
Our AI automatically qualifies and scores leads against your criteria so you can focus on genuine high value inquiries.
Smart Call Transfer
Our AI handles calls autonomously. If human consultation is needed, warm transfers provide complete case context for seamless handovers.
Omni-channel client contact
Phone calls and web chat widget work seamlessly together. Clients can reach you however they prefer, all feeding one system.
Real-time analytics dashboard
See live insights into client communications, qualification rates, booking percentages, lead sources and UTM tracking data to optimize your marketing spend intelligently.
PoJaUkSpEn
25+ LanguagesGlobal support
Out-of-the-box integrations
All companies below have native integrations with us. Custom integrations available too.
Enterprise-Grade Security & Compliance
Your data is protected by industry-leading infrastructure and protocols.
- Azure Infrastructure
Hosted on Microsoft Azure
Our service runs on Microsoft Azure infrastructure aligned with ISO 27001, SOC 1, SOC 2 Type II, and GDPR requirements.
- Role-Based Access
Access Control
We enforce strict, role-based access control. Our personnel can only access your data with a legitimate operational need, ensuring confidentiality and integrity.
- Privacy
Data Encryption
Client data is hosted on Azure and encrypted both at rest and in transit to protect confidentiality throughout its lifecycle.
Trusted by law firms handling sensitive client data
Live Now
Live Demo Line
Experience our AI-powered client intake system firsthand
+1 313 474 7939Call as a potential client seeking legal services
Experience how our AI client intake system qualifies cases with lawyer-level intelligence.
After your call, you'll receive an SMS with your case summary and a link to schedule a discovery call for your firm.
Now Speaking With
Emma
from Ashbury & Clarke
Thank you for calling Ashbury & Clarke. This is Emma. How can I help you today?
I think I was unfairly dismissed last week after raising concerns about overtime.
I'm sorry to hear that. I can help. To direct you to the right lawyer, could you share when this happened, your role, and a brief outline of what occurred?
Live Demo Available 24/7
Transform your firm's client intake process
Capture every opportunity. Qualify leads intelligently. Convert more clients.
Book your discovery call
Frequently Asked Questions
Employment clients call after 5pm, once they’re home from work. Does the AI actually answer then?
Yes, around the clock, and this is one of the highest-impact uses for employment law. An employee who was just fired or harassed usually calls in the evening or on the weekend, after your team has gone home. Emma answers, runs the full intake, reassures them someone is on their side, and sends your attorneys a complete summary so nothing waits until morning.
These callers are often upset. What tone does the AI use?
A warm, steady tone that acknowledges the situation without overdoing it. You set the level during onboarding, employment firms usually ask for genuine but measured empathy rather than anything over the top, and Emma keeps that tone consistent on every call, however heavy the matter.
What does the AI capture on a wrongful termination call?
The matter type, the employer’s name, the caller’s role and how long they worked there, the date of the termination or incident, any time-sensitive factors you ask her to check for, and the contact details, confirmed back to the caller. Your attorneys receive a scored summary before they follow up.
Can it flag the genuinely urgent matters and escalate them fast?
Yes. Every conversation is scored 1 to 10, and high-priority leads surface at the top of your dashboard with a notification. You can also define the situations that should jump the queue and have Emma transfer those callers straight to an attorney instead of booking, so a time-critical matter doesn’t sit in a list.
Employment matters take many forms, wrongful termination, discrimination, unpaid wages. Can one line route them all?
Yes. A single number and a single agent identify the issue from the conversation and follow the matching script, with no phone menu and no separate lines. The same line also handles existing clients and other callers, routing each to the right place.
We offer free consultations. Will the AI communicate that and still qualify the lead?
Yes. Emma can mention the free consultation as part of the booking and still ask your qualification questions, then send the scheduling link by text and email. Firms that offer free consults often see strong conversion because there’s no payment friction at the booking stage.
How does Lexidesk work with our existing systems?
Lexidesk integrates natively with Clio Grow, Clio Manage, HubSpot, Lawmatics, and Neos, plus Calendly, Acuity, and custom webhooks via Zapier, Make, or n8n. Every call’s summary, qualification status, lead score, and recording flows into the tools you already use.
How long does it take to go live, and what support do we get?
Most firms are live within 3 to 5 business days. Our team builds and configures everything from your onboarding details, and you test the agent with real calls before launch. For the first two weeks after going live we make unlimited tweaks and proactively review your calls, then ongoing support continues during your firm’s working hours.
Didn't find what you're looking for? Email us at hello@lexidesk.ai