“Within weeks, Lexidesk changed the way our intake operates. Our lead-to-schedule rate went from 31% to 49% in just two months. That's quite a jump!”
Billie Tarascio
Founder & Managing Attorney at Modern Law
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AI Phone Intake for Law Firms
Answer every call instantly, day or night. Qualify, route, and book automatically so no lead goes to voicemail and no case slips through.
Family law example. Watch AI qualify and convert a real distressed caller.
Trusted by Leading Law Firms
Capture -> Qualify -> Convert
Stop losing cases to voicemail. AI phone intake turns every inbound call into a qualified opportunity, automatically.
Customizable Lead Outcomes
Configure exactly what happens after qualification: live-transfer the caller to a human closer, offer and book a paid consultation on the spot, or collect details and send the intake summary to your team for review.
Practice-Area Lead Routing
Automatically route each lead to the right attorney or team based on caller type, practice area, and more, no manual triage required.
Flexible CRM Data Mapping
Customize your integration to push intake data exactly where it needs to go in your CRM, specific pipelines, custom fields, matter types, and more.
Priority Lead Scoring
Every lead is scored against your firm's custom priority rubric with a clear 1 to 10 score, so your team knows where to focus time.
Lead Lock™ Follow-Up
Automated, intelligent follow-up sequences built on every prior conversation with the client and your firm's specific knowledge base and selling points.
Global Language Support
Serve diverse client bases with natural communication in 60+ languages, expanding your market reach and breaking down barriers.
Out-of-the-box integrations
All companies below have native integrations with us. Custom integrations available too.
Enterprise-Grade Security & Compliance
Your data is protected by industry-leading infrastructure and protocols.
- Azure Infrastructure
Hosted on Microsoft Azure
Our service runs on Microsoft Azure infrastructure aligned with ISO 27001, SOC 1, SOC 2 Type II, and GDPR requirements.
- Role-Based Access
Access Control
We enforce strict, role-based access control. Our personnel can only access your data with a legitimate operational need, ensuring confidentiality and integrity.
- Privacy
Data Encryption
Client data is hosted on Azure and encrypted both at rest and in transit to protect confidentiality throughout its lifecycle.
Trusted by law firms handling sensitive client data
Transform your firm's client intake process
Capture every opportunity. Qualify leads intelligently. Convert more clients.
Frequently Asked Questions
What happens if the AI cannot handle a call?
When the AI detects a situation it cannot resolve, or when a caller explicitly requests a person, it performs a warm transfer to an available staff member, delivering a full call summary before the handoff so the caller never has to repeat themselves.
Can AI phone intake handle multiple calls simultaneously?
Yes. There is no limit on concurrent calls. Every inbound call is answered instantly regardless of how many others are in progress, which means your firm never presents a busy signal.
Which CRMs and practice management systems does it integrate with?
Lexidesk integrates natively with Clio Manage, Clio Grow, HubSpot, HighLevel, Lawmatics, and Actionstep. Any other system can be connected via our custom webhook to Zapier, Make, n8n, or your own API.
Is the system ABA and ethics compliant?
Yes. Lexidesk is designed to operate within applicable ABA Model Rules including attorney-client privilege protections, confidentiality requirements, and clear AI disclosure standards. All call data is encrypted at rest and in transit.
Can I customize the qualification questions per practice area?
Fully. Qualification scripts are configured per practice area during onboarding and can be updated at any time. Personal injury, family law, immigration, criminal defense, and more each get purpose-built questioning flows.
How quickly can my firm go live?
Most firms are live within 3–5 business days. The onboarding process covers practice area configuration, CRM connection, calendar integration, and staff training on handoff protocols.
Didn't find what you're looking for? Email us at hello@lexidesk.ai