Connect Lexidesk to anything
Send conversation data to any tool that accepts webhooks. Zapier, Make.com, n8n, your own CRM, a spreadsheet, anything.
Works with
Zapier
Make
n8n
And any other system that accepts webhooks, including your own proprietary tools.
How it works
Three steps. Fully automatic. No manual work required.
- Step 1
Client calls or chats
Lexidesk AI handles the conversation and captures all details.
- Step 2
Conversation payload is built
Contact info, case summary, qualification, audio URL, everything in one structured payload.
- Step 3
Webhook delivers the data
The full payload is sent to your webhook URL. Zapier, Make, n8n, or your own system takes it from there.
Setup in minutes
Connect once, then every conversation syncs automatically.
How to connect
- 1Paste your webhook URL into Lexidesk
- 2Add custom headers if needed (optional)
- 3Choose which conversations to send, new leads, existing clients, or both
What appears in Custom Webhook
- POST Request
- Sent to your URL after each conversation with the full conversation payload as JSON.
What this means for your firm
Keep using your tools exactly as you do today. Lexidesk just makes it better.
Connect to any tool
If it accepts a webhook, Lexidesk can talk to it. CRMs, ERPs, databases, spreadsheets, anything.
Full conversation payload
Contact details, case data, qualification, priority, audio recording URL, all in one structured JSON payload.
No code required
Paste your webhook URL, add optional headers, and you're connected. Zero development work.
How teams use it
The webhook is the most flexible integration. Here are the most common use cases.
Connect unsupported CRMs
Use a CRM or PMS we don't natively support? The webhook sends the full payload so you can map it yourself.
Notify Slack or Teams
Get a Slack or Microsoft Teams message on every new lead, with case details, qualification and priority.
Extend native integrations
Already using our Clio or HubSpot integration? Layer a webhook on top to add custom logic or sync to a second system.
Start from our templates
We provide ready-made Zapier and Make templates for common use cases. No building from scratch.
Push to spreadsheets or databases
Route every conversation to Google Sheets, Airtable or your own database, automatically.
See the webhook integration in action
Book a 30-minute demo and see conversation data flow to your tools, live.